Have you ever been asked to develop and deliver a one-day workshop by next week? As a new training and development practitioner, you're probably anxious to prove yourself and please your boss or customer--but at what cost to you? We all have more to do than we possibly can do in a given day or week. How can you effectively manage your workload and avoid undue stress? The speaker shows you how to: • focus on your most important work priorities • determine how much you can realistically accomplish • set limits on yourself and others • say "no" tactfully • re-set expectations • negotiate the scope or deadline of projects. By using these tactics, you can better manage your workload, and meet or even exceed expectations.