"I was told to be here." "How long will this last?" "The email said…" In this session, the speakers will guide you through a process to help you when your participants are thinking these thoughts, whether expressed or not. Both new and experienced trainers dread dealing with captive participants, but it is possible to transform them into focused, participating learners. You'll learn how to assess the root of their resistance and deploy strategies before, during, and after a training session. This work is based on principles from accelerated learning, improvisational comedy, and hit television shows such as "Desperate Housewives." Applying these strategies will allow you to focus on your content and learning objectives instead of competing with learners' PDAs to win their attention.