The worldwide economic crisis has also created a crisis in the training industry. Learning professionals—training leaders, instructional designers, instructors, consultants—no longer have a free pass to continue business as usual. Training is increasingly challenged to provide proof of value to the organization, and training linked to the bottom line is an absolute necessity. Using Kirkpatrick's Four Levels of Evaluation, this session will show you a simple and compelling value chain and introduce the concept of Return on Expectations.