Albert Einstein once said, "A problem well defined is half solved." Studies show that one of the key factors in change-initiative failure is the reliance on incomplete or inaccurate data. Collecting data, standard procedure prior to implementing any change in strategy and a cornerstone of performance improvement, is usually conducted by means of surveys, focus groups, or interviews. While these methods certainly produce data, the data may be biased, inaccurate, or incomplete due to a variety of factors. This session provides you with proven techniques and methodologies to collect relevant, accurate, and unbiased data from any group or individual. Your current work/life issues will be used as examples to illustrate how each technique, methodology, and point of knowledge can be applied in a variety of situations to produce the data necessary to begin the decision-making and change process. This program will address such issues as determining existing cultural factors and obtaining leadership buy-in; data triangulation, group dynamics, and the data collection process; techniques, methodologies, and application; and analyzing, organizing, and communicating data to sponsors.