This session explores a process for evaluating training and development interventions to ensure an explicit link between interventions and the bottom line. The change management elements are focused on embedding changes and mobilizing the workforce. Despite the obvious applicability to manufacturing environments, the process has proven successful in service, voluntary, and government sectors, too. \x0D\x0A

\x0D\x0ALearning Objectives - Use Six Sigma for problem solving and decision making Adapt the process to drive bottom line performance through the deployment of suitable training interventions Compare and contrast the differences and similarities between this process and industry standard approaches to evaluating training, and identify when and where to use each approach \x0D\x0A