SESSION ABSTRACT: 89% of companies have recognition programs while 60% of employees feel unrecognized. Few companies offer the kind of recognition that creates a highly motivated workforce. In this panel discussion, you will learn the recognition strategies of three highly regarded companies that understand what makes recognition most effective: Remedy Software (a division of BMC Software), FedEx, and Microsoft Great Plains Business Solutions. Each provides a unique perspective on what makes employee recognition most effective. Hear about how Remedy maintained both morale and high customer satisfaction while being owned by a company that lost its NASDAQ rating and was investigated by the SEC. Learn how FedEx measures and analyzes results. Discover why Microsoft Great Plains Business Solutions? peer recognition programs are so highly regarded by its employees. LEARNING OBJECTIVES: Identify key criteria for effective recognition programs. Choose from a range of new ideas to develop your recognition program. Discover new ways to measure effectiveness.