SESSION ABSTRACT: In 2002 Reuters faced the reality that their trainers across the world worked on different systems, using different methodology and different ideas on what training design and delivery should be. Nothing matched and nothing could be shared between their vast network of offices - without pain. They took the decision to globalize and standardize, while simultaneously raising the quality bar. During this presentation you will see the real timelines for rollout, what was planned and what actually happened. You will view sample documents and standards. You will learn tips, tricks and traps to help you create and deliver training in your organization. Rich Taylor, Global Training Manager at Reuters, teams up with Catherine Mattiske from consulting firm TPC based in Sydney Australia to tell this truly global story in a "no holds barred" presentation. What does it take to align an entire organization to one single idea of ?what makes great training.? LEARNING OBJECTIVES: Prepare an organization for far-reaching change. Align budget, timelines, politics, and high quality training. Control and measure training quality across culture, function, and trainer ability.