Does your organization design or procure custom-built e-learning? Then a maintenance strategy for custom e-learning courses or programs is important. This session will help answer three important questions regarding e-learning maintenance strategies: How robust should it be? How to ?sell? it as a critical part of the methodology? How to build it? \x0ALearning Objectives - Determine the type of maintenance strategy required (minimal or robust) by analyzing criteria using a straightforward diagnostic Build a business case for incorporating the development of a maintenance strategy into your eLearning methodology Create a maintenance strategy using a standard template