SESSION ABSTRACT: Transforming training from overhead function to valued business partner involves a paradigm shift in approach. All kinds of factors influence the success of strategic training departments of the 21st century: corporate culture, leadership support, budget, team competence and performance, curriculum, and technology. Challenging these factors are the varying expectations of success from employees, mid-level managers, and senior leaders - who all want different outcomes and results. This session will introduce a strategic business model to help participants re-engineer their human resource development department. The session will rely on a proven approach to help guide your planning and management process and bridge the gaps among the varying expectations of success within your organization.

LEARNING OBJECTIVES: Apply a strategic business model to your HRD office, a tested strategic model and process. Discover and use techniques to make your training office a strategic enterprise for your organizations' overall performance.