SESSION ABSTRACT: Corporations typically invest very little in informal learning, even though that?s where most corporate learning takes place! First-generation eLearning took the people out of learning. New collaborative tools and techniques bring the people back. Join us to see how learning networks, knowledge-blogs and wikis, outsourced mentoring, and emergent communities accelerate and deepen learning. Find out how thought-leaders are redefining collaboration to improve customer satisfaction, foster teamwork, cut time-to-proficiency, and create continuous learning. See demonstrations of collaborative technologies, often open-source solutions available for free. LEARNING OBJECTIVES: Use blogs and social software to boost learning results. Discover how outsourced mentoring spreads expertise across borders. Explore how business organizations are developing communities of practice. Examine how emergent behavior creates learning networks.