Organizational transformation is largely dependant on all employees knowing and doing what is expected of them-and by ensuring those expectations align with culture and business changes. By strategically aligning human resource activities and by following an easy-to-use four-step performance-management process, mangers at all levels can learn how to create an accountable workforce. In this session, you will learn how one mid-sized financial services company changed its culture by using a fully integrated human resource architecture, and earned recognition for its outstanding practices by being voted one of the "101 Best and Brightest Companies to Work for in Metro Detroit." The speakers will share performance-management strategies that transformed the culture of this company, roadblocks that they had to overcome, and specific tips and tools that you can use in your organization.

Learning Objectives - Assess your human resource architecture and your performance-management system to determine if it supports the desired changes in your culture. Apply a four-step action model to your performance-management process. Tie all HR activities, especially your performance-management system and training, to your business objectives.