Needs assessment and evaluation are critical to achieving business results. In this session, the speaker will focus on needs assessment and the value it provides. Key elements he will address include: designing a needs assessment to identify gaps and defining anticipated business results. In addition, the relationship among conducting needs assessments, designing results-based solutions, and determining if the needs were achieved will be demonstrated. The speaker will present European case studies to demonstrate how companies developed a needs assessment strategy, used the needs assessment to develop results-based training to address the needs, and measured if the outcomes were achieved. The presenter will also show how the needs assessment and evaluation results were shared with the stakeholder.

Learning Objectives - Apply the relationship among the needs assessment, designing for results, and evaluation. Select from a variety of needs assessment methods. Create a plan to advance the use of needs assessment and evaluation in your organization.