The balance scorecard is increasingly the strategic business tool of choice for many organizations. The primary objective of the BSC is to link the organization's strategic objectives and direction to tangible measures that encompass four strategically focused areas. One of the four components that often is misunderstood, underutilized, and ineffectively applied is "learning and growth."" The BSC is an opportunity for the senior management and those with the responsibility for organizational learning and performance to communicate through a common language, establish realistic tangible measures and targets, and attain the ultimate goal: the organization's strategic objectives. With the growing importance for training to be accountable within the organization (business impact and ROI), having management apply the learning and growth component, and the need for learning professionals to possess a clear understanding for business, it is clear that the BSC will play an ever-increasing role in the future.

Learning Objectives - Develop tangible measures for learning and growth within the balanced scorecard. Communicate to management expected results. Build a common business and learning strategy to meet strategic objectives.