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Organizational Change


Aligning for Growth: HR and Training Meet the Challenge at Pitney Bowes

Session #: 336-W110
Presenter(s): Connie Bentley, Larry Israelite
Session Length: 1:15 hr
Event: 2006 ASTD International Conference
Date: May 7-10, 2006

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As an organization focuses on growth, how does it successfully align HR and training resources to ensure that the company can support acquisitions, efficiently process new hires, better serve the needs of the business units, and align the cost structure of HR? This session will focus on how Pitney Bowes is rising to this challenge. The goals of Pitney Bowes' HR Transformation Program are to implement streamlined processes and technology that will improve productivity, reduce processing costs, and expand access to reliable and timely information. Couple this with the other critical goals of enabling the organization to continue to upgrade its HR talent and competencies to support its growth strategy, improving overall HR service delivery, and achieving the targeted future benchmark ratios, and you've got a massive change-management and training challenge. Learn more about this initiative and its results in this highly interactive presentation. You will explore the key components of Pitney Bowes' approach to meeting this challenge and hear about the tools, techniques, tips, and traps that helped Pitney Bowes achieve success. You also will experience the discovery learning simulation used to educate employees and generate buy-in to this ambitious business strategy.

Learning Objectives - Develop innovative, educational approaches designed to generate employee engagement around critical business strategies and process and procedure changes. Apply a variety of developmental methods for accelerating culture change and minimizing the chaos associated with it. Use a process for correlating business education with business objectives in any organization.



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