The training process has its share of program designers who build a great event and trainers who are intent on telling the world everything they know about their topic and expertise. Too often, a focus on execution in the work setting and business results is missing. Interventions must be properly aligned to influence execution and business outcomes. You will learn how you, as a training manager, can take charge of managing the training process to influence and achieve business results. During this session, five areas of importance will be explored: aligning and sustaining a results focus; guiding the training design for optimum transfer to the work setting; keeping training delivery on track; influencing performance transfer to the work setting; and achieving the ultimate ROI. Tools presented during the session will help you use an eyes-on but hands-off approach to guide the training process toward achieving business results and ROI.

Learning Objectives - Monitor five key factors in the training process that will influence results and ROI. Apply specific actions to influence the five key factors to achieve results and ROI. Ask key questions to analyze the risk of transfer and to influence client involvement in learning transfer.