"Who will buy you lunch?" This may be the ultimate question regarding social capital. This session will explore the subtle depths of this deceptively simple query. In order to answer it, we will delve interactively into the theory and practice of social capital and its effect on human performance. We will discover how, simply put, social capital explains why-and enables us to measure how-those who are better connected tend to perform better. We will investigate the influence and practical measures of the aspects comprising social capital, including social networks, organizational norms, and even that nebulous concept of trust on individual and organizational levels. Lastly, we'll transform the analysis concepts of social capital into a framework for potential performance interventions, which will enable organizations to effectively balance efficiency and innovation.

Learning Objectives - Increase constructive social capital in your organization. Analyze the trust, norms, and networks comprising the social capital of your organization on individual and organizational levels. Apply the framework and practice of capital connectivity in your organization to increase efficiency and innovation.