Are you an Unexpected Project Manager? That's when you get to-dos that morph into projects while you're looking the other way. It's when you to say to someone, "Sure, that will be easy," but once you get started, it isn't. It's when you badly overestimate what you can accomplish in one day. Many people are stressed out at work because they have become full-time Unexpected Project Managers with to-do lists stuffed with projects. Each day, they feel farther behind then when the day started. In this session, you will learn that, without clearly understanding the needs of the business that triggers a project, you cannot make the difficult choices that will lead to project success. Project management success comes from relationships and communication. You will learn tools and techniques, and a process to follow, but these alone will not save you. A fool with a tool is still a fool. Projects succeed or fail because of people, nothing more or less.