According to a recent Gallup study (Rampersad, 2006) engaged employees are more likely to get along with colleagues and supervisors, tackle workplace challenges and experience less frustration and stress. Other researchers have connected employee engagement with positive employee attitudes and behaviors such as passion for the organization, willingness to assist in recruitment efforts, loyalty, high energy, productivity, and willingness to go the extra mile." Understandably, the topic is of great interest to you as a performance improvement professional. The session will help you to: -Define engagement and review the latest research on the topic -Review a clear model for organizational engagement including individual, managerial, and institutional factors You will receive: -A three-level (personal, managerial, institutional) engagement model & "road map" -A personal engagement assessment and action plan -Outlines for two training modules: individual contributor and leader -The outline of an engagement introductory presentation (helping you prepare to "sell" internally the need for engagement interventions and measurement processes)"