New business models demand new approaches to training and learning, but what does this mean in practice? What new frameworks for trainers are emerging in the global knowledge and service economy? How are our perceptions of the role of the trainer changing? How will cultural and contextual issues determine best practice and will China prove to be radically different? Using illustrative case studies drawn from different countries, the speaker will explore how training and learning is building competitive advantage in organizations across the world. Come prepared to reflect on the future challenges facing our profession.