The manager's role is to develop his/her team. No matter how outstanding or knowledgeable an individual performer may be, if he or she doesn't have the skills to function as a team player, it's likely that the goals of the unit will suffer. Teamwork skills are rooted in the team members' emotional intelligence. It's how people interact that determines how effectively they work together. What people say and do, how they say it, what they fail to say or do, how they engage or avoid conflict--all contribute to team interactions. These interaction skills require highly self-aware individuals who understand their impact on the team. In today's workplace, the effective manager teaches these interaction skills on a daily basis. As a trainer, you can arm managers with the tools to do the job. You will take away five EQ tools that will help your managers build teamwork skills.