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Personal & Professional Development


Speak to be Heard! Communication Strategies That Get Results

Session #: 337-SU420
Presenter(s): Stacey Hanke
Session Length: 1:15 hr.
Event: 2007 ASTD International Conference & Expo
Date: June 3-6, 2007

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Communicating effectively is one of your most powerful tools to set yourself apart from the competition. Whether preparing for a high-stakes presentation, meeting, or training session, how you communicate is your ticket to success. This interactive session focuses on best practices for business communication, including delivery, influence, and structure. You'll walk away with a heightened awareness of how your listeners perceive you when you communicate. You'll receive practical skills and techniques to enhance your communication behavior, increase your visibility, boost your credibility, and get people to act on what you have to say. You will learn to - Speak effectively during impromptu situations and stay on track - Best practices to communication with influence and persuasion during all situations; presentations, meetings, face-to-face conversations and voicemail. - Create an informative opening and closing using the Communication Quick Start© that influences the listener to take action" and to reach understanding. - Apply proper voice mail etiquette to prevent the receiver from selecting the delete option too soon."



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