Experts are made, not born. Recent research has consistently and conclusively revealed that there exist no inherent qualities that predestine someone to become an expert. Rather, expertise develops in five distinct stages: novice, beginner, competent, proficient, expert. These stages are earmarked by two factors: characteristic actions and unique learning modalities. Novices neither act nor learn like experts or even competent performers. To increase expertise requires deliberate practice of the skills found in higher stages of expertise and exploitation of appropriate learning modalities to increase requisite knowledge. In this presentation, cutting-edge research findings will be illuminated with practical examples and success stories. Audience interactive activities will allow you to immediately apply recent research findings to your current workplace situations. Through expert learning and performance, we create a world that works better.