Session #: 337-W118
Presenter(s): Eduardo Selah Session Length: 1:15 hr. Event: 2007 ASTD International Conference & Expo Date: June 3-6, 2007
There is a new role for workplace learning and performance professionals as strategic business partners, helping executives to implement the strategic plan of the company on all issues related to performance and learning. One of the key competencies needed to deal with this new challenge is negotiation, mainly applied in two critical steps: contracting with the internal client and managing the intervention. First, you must agree with several parties on what, when, and how you can improve performance with cost-efficient solutions. Then you must negotiate on the ground while implementing the designed solution, giving up some aspects in order to make it happen. In this session, you will learn a simple and proven seven-step process to negotiate your performance improvement intervention in a way that solves the problem and satisfies the interests of all the parties involved—building solutions and reaching agreements that last and create value for the company. It will help you approve the budget, get better prices with vendors, get support from internal areas, and convince line managers to let their people practice and spend time in learning activities.
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