A high-performance culture is the key to transforming business initiatives into strategic and competitive advantages because it actively cultivates critical employee competencies. Companies striving toward a high-performance culture provide employees with the tools, training, motivation, and opportunities to think and act like owners of the business. The speaker will use real business examples and a telling case study to explain how organizations can effectively use recognition as a catalyst to establish a high-performance organization. She will explain how culture can impact the bottom line by affecting turnover and overall employee productivity. The session concludes with a real-world case study that illustrates a program of formal and informal recognition.