Drawing on over 10 years experience of both working on and developing global virtual teams for Fortune 500 companies, the speaker will present and discuss 10 critical success factors for leading high-performing virtual teams. Success factors include: be proactive in managing challenges posed by complexity: organization, culture, time zones, and culture; focus on relationships before tasks; create clarity and focus early on; create a sense of order and predictability; and develop shared operating agreements for key business activities. \x0ALearning Objectives - Use a framework of 10 principles for leading high-performance global virtual teams Apply the framework for identifying root causes of an actual virtual team's problems, and for formulating solution strategies Design a virtual team leadership audit based on the ten principles