Nextel has fostered a learning culture that exceeds traditional boundaries. At Nextel, Nextel University is often aware of a new product launch before the sales team or store operations know anything about it. A corporate culture that encourages this to occur is one of the strategic aspects of the learning function at Nextel. During this session participants will hear first-hand examples and best practices that are part of the fabric and culture of Nextel.

Learning Objectives - Use lessons learned from Nextel in your own programs Place learning as close to the decision-making process as possible Apply key aspects of accepting accountability for outcomes Use ROI and metrics.